Privacy

Last Updated: January 27, 2026

Privacy Policy

Welcome to indocert.earth . We are committed to protecting your privacy and complying with India’s privacy laws. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or use our online food safety and handler training services. By using our site, you agree to the practices described in this Privacy Policy.

  1. Information We Collect

1.1 Personal Information
We may collect personal information when you register or make a purchase, such as:

  • Name
  • Email address
  • Mailing address
  • Phone number
  • Payment details
  • Other details you provide through forms or communications

1.2 Course Activity
We collect information related to your training activity, including:

  • Course registration and access
  • Training progress
  • Quiz scores
  • Certification status
  • Feedback you provide

1.3 Technical and Non-Personal Information
We may also collect non-personal and technical data, including:

  • IP address
  • Browser type
  • Operating system
  • Referring website
  • Device information
  • Pages visited and duration of visit
  • Access times
  1. How We Use Your Information

We use your information to:

  • Register you for courses and deliver certifications
  • Process transactions and provide receipts
  • Respond to inquiries and provide customer support
  • Communicate important updates or service information
  • Improve site performance, functionality, and training content
  • Analyze usage patterns and trends
  • Personalize your experience
  • Ensure compliance with applicable food safety training regulations
  • Address technical and security issues
  1. Sharing of Information

We do not sell, rent, or trade your personal information. We may share your information with:

  • Service Providers: Such as payment processors and learning management system (LMS) providers who are contractually obligated to protect your data.
  • Regulatory Bodies: Only when legally required or with your consent.
  • Legal Authorities: When required to comply with legal obligations, court orders, or legal processes.
  • Business Transfers: In connection with mergers, acquisitions, or the sale of assets, your data may be transferred as part of the transaction.
  1. Data Security

We implement a range of industry-standard technical and organizational security measures to protect your personal information from unauthorized access, alteration, or destruction. However, no method of online transmission or storage is completely secure, and you use our site at your own risk.

  1. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and improve site functionality. You can manage cookie preferences through your browser settings. Disabling cookies may affect certain features of the site.

  1. Third-Party Links and Services

Our website may include links to third-party websites or services. We are not responsible for the content or privacy practices of those third parties. You are encouraged to review their privacy policies before engaging with them.

  1. Data Retention

We retain your data as long as necessary to fulfill training, legal, and contractual obligations. You may request deletion of your personal data or account by contacting us using the information below.

  1. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

  • Access and review your personal data
  • Correct or update inaccurate information
  • Withdraw consent where applicable
  • Request deletion of your data
  • Opt out of marketing communications

To exercise these rights, please contact us using the details provided below.

  1. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect or solicit personal data from children. If we become aware of such data being collected, we will promptly delete it.

  1. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date. Please review it regularly to stay informed about how we protect your information.

  1. Proctoring and identity verification data

When you participate in an online examination using our proctoring service, we collect and process the following information:

  • Candidate Photo and Photo ID: Captured at the beginning of the exam for identity verification. Once the administrator has confirmed your identity and your certificate has been issued, both the candidate photo and photo ID are deleted immediately.
  • Intermittent Candidate Images: Images of the candidate may be captured at intervals during the exam to support fairness and integrity. These are used only for verification and are deleted immediately after the exam result is verified and a certificate is issued.
  • Suspicious Activity Monitoring: The system may flag suspicious activity during the exam. This information is reviewed by the administrator or a human proctor, and then deleted immediately once the exam is confirmed.
  • Human Proctoring: At any point during the exam, a human proctor may monitor the exam in real time.

We do not record or store any video of the exam.

The only information stored for the validity period of the certificate (5 years) is:

  • Course name
  • Participant’s name
  • Date of course
  • Examination result
  • Certificate expiry date

This information is stored securely in our database. We do not share it with third parties, except if a government authority legally requires it for regulatory or audit purposes.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or to exercise your data rights, please contact us at:

info@indocert.earth

5/75 C , Kuttamassery,
Thottumugham P.O, Aluva Ernakulam,
Kerala-683105.

Select language